Refund & Return Policy
At MK Masala, we want you to be completely satisfied with your purchase. If you have any issues with your order, please contact us and we will do our best to resolve them. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns
- You may return unopened and unused items within 2 days of purchase for a full refund.
- To initiate a return, please contact us at +91 7284-873483 to obtain a return authorization.
- Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 2 days.
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
4. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue.
- We may request photos of the damaged item for our records.
5. Contact Us
- If you have any questions or concerns about our Refund & Return Policy, please contact us at contact number email or form.